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Watch: Introduction to Home Performance Video

Watch the 15-minute overview video on the full home performance approach and take notes on the key benefits for homeowners.

Video thumbnail ▶️ Watch on YouTube
Week 1 Due: Day 2 ⏱️ 20 min

Memorize: The 5 Key Benefits of Solar

Learn and be able to recite the 5 key benefits of solar energy for homeowners. You'll be tested on this!

Week 1 Due: Day 4 ⏱️ 30 min

Practice: Roofing Damage Assessment

Using the provided photos, identify and document 5 types of roofing damage and explain how you would present this to a homeowner.

Week 1 Due: Day 3 ⏱️ 45 min

Write: Your Personal Sales Script Using SPARKS

Draft your own door approach script using the SPARKS framework below. Make it authentic to your personality.

🔥 The SPARKS Framework
S
Start Strong

You have 30 seconds to make a good first impression. Use humor and professionalism to break pre-occupation.

P
Paint the WHY

Tell them why you are here. Make it vivid and personal.

A
Address the Objection

This is the feedback you need from the homeowner to make the conversation relevant.

R
Rebut

Counter their objections with relevant and persuasive evidence.

K
Kindle

Tie down the appointment. Make them feel good about investing their time with our company.

S
Schedule the Close

Ideally we want same day, but no more than 48 hours out is best practice.

Week 1 Due: Day 5 ⏱️ 1 hour

Study: Financing Options Guide

Review the financing guide and be prepared to explain at least 3 different payment options to customers.

Week 2 Due: Day 6 ⏱️ 30 min

Record: Practice Pitch Video

Record yourself delivering a 2-minute pitch to a homeowner. Submit for trainer feedback.

Week 2 Due: Day 7 ⏱️ 30 min

Complete: Objection Handling Worksheet

Fill out the objection handling worksheet with responses to the 10 most common customer objections.

Week 2 Due: Day 8 ⏱️ 45 min

Prepare: Final Presentation

Prepare your final role-play presentation combining all services into a complete home performance solution.

Week 2 Due: Day 9 ⏱️ 2 hours